Why use Sound Inc?
Our Studios are all acoustically tuned and equipped with festival standard drums, backline, PA and microphones. This makes sure that when you’re writing and playing music in our amazing studios you sound, and feel, INCredible.
Our regularly updated equipment, and next-gen acoustic environments ensure that your progress as a musician is always in overdrive – with a friendly staff team waiting side-of-stage to offer you any tech support you need.
Doors are open – and you’re next on stage.
How do I book a Studio?
The easiest way to book is to use the online booking system.
Unavailable time shows up in grey with timestamps.
Tap on the schedule above, or hit the green button to begin.
Alternatively, you can contact the studio via telephone, text, email or social media and chat to one of our friendly staff members who will assist you with your booking.
When you make your first booking online, you will automatically set up an account on our booking system registered to the email address you type in. After you make your first booking, you will be emailed a prompt to set your password.
Booking system FAQs
How do I make a new account?
Making an account with our booking system
If you’ve never made a booking with us before, when you click on the schedule, or on the little green + button, you will begin the booking process.
Once you fill the required fields in, have accepted the T’s and C’s and have selected a booking slot which is available, pressing CONFIRM will confirm your booking.
As we take card details, you may need to authenticate your booking with using online banking.
You will then receive two emails – the first will ask you to CONFIRM YOUR NEW ACCOUNT, and will prompt you to set your password to enable you to manage your account. The second email will contain all the details of the booking you have just made.
Once you are finished this step – your account will be verified and ready to use. You may now log in using your email address and password. You can book either on this page – or by heading directly to our live booking system here: bit.ly/booktheinc
Am I charged when I make a booking?
Sound Inc does not charge in advance for any bookings.
You can make as many bookings as you like, as far in advance as you like and no money will leave your account.
We only take bank details so we may charge customers’ cards in the event of a cancellation or no show. This process is described in our terms and conditions.
If you make a booking which starts within 48 hours of time of booking, your rehearsal will automatically be classed as “locked in” and will thus be chargeable should you decide to cancel. The booking system will warn you of this before you confirm your booking.
What is the cancellation policy?
48 hour cancellation policy
We have a 48 hour cancellation policy in place to make sure you have the best chance of being able to get booked in. The policy also protects Sound Inc against no shows and late cancellations. Our cancellation policy can be found here: https://www.soundinc.co.uk/terms-and-conditions/
You can shorten, change the date of, or cancel your booking entirely at any point before the 48 hour period prior to your booking as many times as you like.
Once you’re within our 48 hour cancellation period, your booking will automatically “Lock In” on our booking system and you’ll be unable to make any further changes to it.
If you make a booking that starts within 48 hours of the time you book it, your booking will lock in as soon as it is placed.
If a booking is locked in, unattended and we don’t hear from you, your debit / credit card on file will be charged in full at time your booking was due to finish.
The Good News
It’s still always a good idea to get in touch with us if your booking locks in and you can’t attend – there are two things we can do to minimise your fees, and they happen more often than you might think.
1. The first thing we’ll do, is clear the space in our calendar to allow other customers to book over your cancellation. Your fee will be waived for any of your cancellation which is booked over by another customer. (e.g. You can’t make your 19:00 – 22:00, but a customer books 20:00 – 23:00 last minute. You are then only liable for 19:00 – 20:00)
2. Sound Inc can also, in some cases, allow you to change your booking to a different time on the same day. This depends on several factors like staff and studio availability – but as they say, shy bairns get nowt!
If you have any further questions on cancellation, please get in touch with our staff team.
How do I cancel a booking?
- Cancelling using the online booking system
a. Head to www.soundinc.co.uk and click BOOK NOW
b. Click LOG IN in the booking window and use your credentials to log in.
c. Click LIST at the top of the window then click MY BOOKINGS
d. SELECT A DATE RANGE to find your booking at the top of the window
e. CLICK your booking once it appears, then click MANAGE > CANCEL BOOKING
f. Click YES to confirm cancellation – Sound Inc will be notified and you’ll get a confirmation email to confirm the change.
- Cancelling using your confirmation email
a. Open your email inbox and search for your confirmation email (Searching for “Sound Inc” in your inbox should help.
b. Click on MY BOOKINGS either at the top, or in the body of the email.
c. Click LOG IN and use your login credentials when prompted.
d. Your booking should automatically be showing in the window that opens.
e. CLICK your booking, then click MANAGE > CANCEL BOOKING > YES
- Cancelling the traditional way!
To chat to one of our friendly team, you can call us and chat cancellations on our landline (+44)0191 414 5574, mobile / text / WhatsApp (+44)07903 026 985 or email at firstname.lastname@example.org.Please note that we recommend cancellation method 1 or 2 if you’re close to the 48 hour “Lock In” period. Your booking isn’t officially cancelled until staff are on-site and can remove your booking manually. Your booking is officially cancelled ONLY when you receive your cancellation confirmation email, so please bear this in mind when deciding how to cancel at short notice.
Rehearsal Studios – What’s included?
Within the price of your rehearsal studio hire, everything you need to rock out is provided for you – leaving the fun part for you!
- Professional RCF PA system with 3 Shure SM58 microphones
- Drum kit with full Tama Iron Cobra 600 series hardware and a Roc n Soc throne. (Cymbals available for £1.50 per hour)
- Minimum of 2 guitar half stacks with amplifiers from Marshall, Orange, Blackstar, Boss and Fender.
- Ampeg bass guitar rig with SVT-3PRO bass head and SVT cabinet
Extras like instrument cables, straps, extensions and aux leads are available to borrow from reception.
Can I hire extra equipment?
Rehearsal Studios – Extra gear?
Cymbal Pack = £1.50 per hour
Stage Piano = £2.50 per hour
Guitar / Bass = £1.00 per hour
* Zildjian S series, (14” hats, 16” crash, 18” crash, 20” ride) capping at £6 per rehearsal – https://zildjian.com/cymbals/drumset/s-family.html
** Roland RD-700sx with footpedal capping at £10 per rehearsal
**** Various models and makes, capping at £4 per rehearsal per instrument
In / Out Policy
Rehearsal Studios – Getting in / out on time
Sound Inc can be extremely busy during peak times. Please begin your pack down at least 5 minutes before the end of your rehearsal.
When finishing using our facilities, you and your equipment should be outside the studio before the end time of your booking, so the next band is not interrupted.
Pass on the good karma!
Bringing your own equipment
Rehearsal Studios – Bringing your own equipment
You are more than welcome to bring your own equipment, provided that anything that required PAT testing has a PAT testing certificate less than 12 months old. By bringing your own equipment to the Sound Inc premises, staff will assume that the given equipment has a valid PAT test certificate.
There is no reduction in studio fees for bringing your own equipment, but you may save yourself from having to hire extras from our hire stock!